DOT Compliance Services from Former Enforcement & Industry Experts
NTCI’s DOT Compliance Managed Services program combines decades of motor carrier enforcement experience, expert witness and litigation expertise, and proprietary technology to deliver tailored, hands-on compliance support to motor carriers nationwide.
Reduce risk of fines & lawsuits
Boost operational efficiency
Strengthen your reputation
What You Don’t See Can Cost You The Most
Not knowing where weaknesses exist in your current safety and compliance program can create uncertainty and unnecessary risk. Undetected gaps may expose your company to legal and financial consequences, including crashes, lawsuits, fines, regulatory action, and lost business.
Many fleets believe they are compliant — until an audit, inspection, or incident reveals otherwise.
A Proactive, Enforcement-Informed Approach to Compliance
Unlike generic compliance vendors, NTCI takes a proactive, strategic approach to DOT compliance that is grounded in real enforcement experience.
Our managed services program is led by former DOT agents and supported by in-house litigation and expert witness professionals. This perspective allows us to help clients reduce risk, improve operational safety, and maintain long-term regulatory alignment — not just check boxes. NTCI provides a cost-effective alternative to hiring additional internal staff or coordinating multiple vendors, while delivering consistent, expert oversight across your organization.
Establishing a Clear Compliance Baseline
NTCI begins a managed services engagement with a mock DOT audit. This process allows us to identify existing compliance issues and develop a tailored strategy based on your organization’s actual regulatory posture.
For MBSA members, a mock DOT audit is recommended — but not required — to participate in the Comprehensive Managed Services Program.
A full mock compliance audit helps to:
Determine your current posture under the Federal Motor Carrier Safety Regulations (FMCSRs)
Identify compliance gaps and areas of concern
Develop a strategic plan for corrective action
Improve safety, minimize risk, and uncover potential cost savings
Comprehensive Managed Services Program
NTCI’s Comprehensive Managed Services Program is designed to ensure the fundamental components of an effective safety and compliance program are consistently implemented, monitored, and maintained. Core program components include:
Technology Built to Support Real Compliance Decisions
Safety Navigator™ is NTCI’s proprietary compliance management platform and a significant upgrade from traditional DOT compliance systems. The platform features an intelligent rules engine that interprets and applies both FMCSRs and state-specific regulations based on your unique operations.
Safety Navigator™ supports — not replaces — the expertise of NTCI’s consultants.
Key capabilities include:
Advanced driver and vehicle qualification using customizable regulatory and company-specific rules
An intuitive, user-friendly interface designed for efficiency
Flexible business structures that reflect how your organization actually operates
AI-assisted document identification and data extraction to reduce administrative burden
Additional Driver Screenings Available through Safety Navigator™
FMCSA Pre-Employment Screening Program (PSP)
As part of the CDL driver hiring process, you can obtain PSP reports within Safety Navigator™. A PSP screening (FMCSA’s Pre-Employment Screening Program) is a pre-hire check that, with the driver’s consent, lets an employer review the applicant’s most recent 5 years of DOT-reportable crash history and most recent 3 years of roadside inspection history pulled from FMCSA’s MCMIS database. For a company, the advantage is simple: PSP reveals enforcement and safety signals that may not show up on a standard state MVR alone, such as patterns of HOS, vehicle, or driver OOS violations, repeat inspection issues, and crash involvement, so you can make more informed hiring decisions, reduce exposure to negligent hiring/retention claims, improve overall fleet safety performance, and potentially avoid costly downtime from onboarding a driver who becomes a compliance or safety problem after being hired. A PSP screening is best used alongside MVR, Clearinghouse, and prior-employer checks as part of a defensible hiring file.
CDLIS Screening
A CDLIS screening is a check of the Commercial Driver’s License Information System (CDLIS) performed during the hiring process to verify a CDL driver’s licensing status and history across state lines. Because CDLIS is designed to help states identify “one driver / one license / one record,” it can confirm key facts such as the driver’s current CDL status, license class and endorsements, the state of record, and whether there are red flags like multiple licenses or unresolved issues that may not be obvious from a single-state license check. For an employer, adding CDLIS screening provides a stronger layer of due diligence: it reduces the chance of onboarding an unqualified driver, helps prevent compliance gaps in the Driver Qualification File, supports safer hiring decisions, and can lower exposure to negligent hiring claims, CSA/inspection problems, and costly downtime caused by disqualifications discovered after the driver is already dispatched.
Criminal Background Screening
Running criminal background checks on CDL and non-CDL driver candidates adds a meaningful layer of legal protection by demonstrating that the company exercised reasonable care in selecting individuals to operate vehicles, enter customer sites, handle freight/equipment, and represent the brand. If an incident occurs, plaintiffs often pursue “negligent hiring/retention/entrustment” theories, arguing the employer knew or should have known the driver posed an unreasonable risk. A documented background-check process, paired with a written hiring standard that links disqualifying offenses to the job duties, strengthens the company’s ability to demonstrate it took prudent steps to identify and mitigate foreseeable risks, rather than ignoring red flags. (For CDL roles, this complements the FMCSA-required background investigation steps in the driver-qualification process.
Why Fleets Choose NTCI
NTCI’s Managed Services Program offers several advantages over alternative compliance approaches:
Cost Effectiveness
Program costs scale with business activity, eliminating the need for fixed internal overhead or multiple vendors.
Continuity & Consistency
Centralized coordination ensures consistent compliance oversight across all locations.
Experience
NTCI has extensive experience working with fleets of all sizes, allowing seamless integration with existing operations
Focus
NTCI’s sole purpose is to help fleets comply with DOT regulations and improve safety outcomes.
Service Quality Guarantee
NTCI stands behind the quality of our managed services. We know that when our clients work with us and follow our proven programs, we can successfully reduce their SMS scores and, in turn, the likelihood that they will be subjected to a DOT audit or fine.
For MBSA members participating in the Managed Services Program for at least 12 months:
If subjected to a DOT or FMCSA compliance review, NTCI will provide an experienced consultant at no hourly charge to manage and oversee the audit.
If a Conditional or Unsatisfactory rating is issued, NTCI will prepare and submit the required Safety Management Plan and request a rating upgrade at no charge.
Get Clarity. Reduce Risk. Strengthen Compliance.
If your fleet operates 10 or more vehicles and needs clear, expert guidance on DOT compliance, a consultation with NTCI can help you understand where you stand and what steps to take next.
9761 Crosspoint Blvd. Suite 100
Indianapolis, IN 46256